Impact on candidate exam schedules
We understand that you have several queries about the status of your arranging or rescheduling and exam or new exam appointments at this time. Appointment accessibility is limited due to precautions varies by and location social distancing, but some test centres in Sydney have extended their hours.
PTE customer service waiting times are long right now as we work to assist candidates across the globe. Please go to PTE FAQs to find out how to reschedule your exam in Sydney.
As attempts to control the Coronavirus outbreak continue, our primary focus is on establishing the safety and health of PTE employees, test centre administrators, and PTE Academic test takers in Sydney, Australia. We keep on to monitor the global situation daily, are actively following advice from governments and healthcare authorities.
Resumption of Testing
We have resumed testing in a wide number of PTE locations including Sydney, Australia. We are restricting the number of test takers in every session to obey the official requirements and in the interests of protecting test center executives and the test takers. For details on the use of face masks at PTE test centres. Many countries have resumed their testing.
Requirements are changing quickly, we regret that testing may be suspended in other locations at short notice period. Updates will be provided as soon as possible, but this list may not be exhaustive.
Before your appointment
If you are exhibiting symptoms such as fever or respiratory difficulties or unwell, it is important that you do not attend you’re testing appointment and cancel or reschedule it in advance.
Check your Government's official advice if you think you may be subject to travel restrictions. We recommend you to do this before travelling or booking for a test.
If you think your test center location may be at risk of closing or closed please actively monitor your email account as you should automatically be sent a cancellation notice in advance.
PTE testing is available across Sydney, Australia in 26 centers, which includes Sydney as well as in other major cities such as Brisbane, Adelaide, and Canberra.
Demand from candidates to book an appointment is immensely high and test-takers are urged to on a regular basis so they don’t miss out on slots becoming available at their preferred test center.
All test centers have been re-opened in strict conformity with local authority requirements and with all necessary health and safety measures
Cancellation and Rescheduling of Appointments
Government suspends a test center, a cancellation notice by email will be sent to the test takers with appointments scheduled during the period of suspension.
Test takers in Sydney who paid by debit or credit card will be automatically refunded their test fee
Test takers in Australia who have booked test using a voucher will be capable to book a different appointment using the same code whenever appointments are available.
